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Return and Refund Policy

At lafumaplay.com, we offer digital products such as computer game keys. Since these products are delivered electronically, they cannot be returned once purchased. Please read our refund and return policy carefully before making any purchase.

1. Digital Products

All products on lafumaplay.com, including game keys and other digital content, are delivered electronically and are available for immediate download upon successful purchase. Due to the nature of digital products, all sales are final and non-refundable.

2. No Returns or Exchanges

As our products are digital, we do not accept returns or exchanges. Please ensure that the product details match your requirements before purchasing, as we cannot issue refunds for any accidental purchases or changes of mind.

3. Exceptional Circumstances

We understand that exceptional situations may occur, such as:

  • The digital product you purchased was not as described or incomplete.
  • You were unable to download the product due to technical issues on our website.

If any of these issues occur, please contact our support team within 14 days of your purchase at support@lafumaplay.com. We will investigate the issue and, if found valid, may provide an alternative download link or a refund.

4. Duplicate Purchases

In the event that you mistakenly make a duplicate purchase of the same product, please reach out to us at support@lafumaplay.com within 7 days of the purchase. We will review your request and may offer a refund or credit for the duplicate transaction.

5. Payment Discrepancies

If you notice any discrepancies in billing or unauthorized charges, please notify us at support@lafumaplay.com as soon as possible. We will assist in resolving the issue promptly.

6. Contact Us

If you have any questions or require assistance with your purchase, feel free to contact our support team at support@lafumaplay.com. We are committed to ensuring that your experience with lafumaplay.com is smooth and satisfactory.

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